The agreement between us.
These are the rules of the road for using OtterMind. We try to keep them short and reasonable. Read them carefully — they include limitations on our liability and how disputes are handled.
Last updated April 29, 2026.
1. Agreement
These Terms of Service (the “Terms”) form a legal agreement between you and OtterMind, Inc. (“OtterMind,” “we,” “us,” or “our”) governing your access to and use of our websites, desktop and mobile apps, and related services (the “Service”).
By creating an account or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Eligibility
You must be at least 13 years old (or 16 in the European Economic Area) to use the Service. If you are under the age of majority where you live, you must have a parent or legal guardian’s consent.
You may not use the Service if you are barred from doing so under the laws of your country of residence or any other applicable jurisdiction.
3. Your account
You are responsible for keeping your login credentials confidential and for everything that happens under your account. Notify us promptly at [email protected] if you suspect unauthorized access.
You must give us accurate information when you sign up and keep it up to date.
4. Your content
You retain all rights to the pages, notes, files, and other material you upload to or create through the Service (“Your Content”). We do not claim ownership of Your Content.
You grant OtterMind a worldwide, royalty‑free license to host, store, copy, transmit, display, and process Your Content solely as needed to operate, secure, and improve the Service for you and to provide it to people you choose to share it with.
You are responsible for Your Content and for ensuring you have the rights necessary to upload and use it. Do not upload anything you do not have permission to share.
5. Acceptable use
You agree not to: (a) violate any law or third‑party right; (b) upload malware or attempt to disrupt the Service; (c) reverse‑engineer, scrape, or use the Service to build a competing product; or (d) use the Service to store or distribute content that is unlawful, harassing, defamatory, infringing, sexually explicit involving minors, or that incites violence.
We may suspend or terminate accounts that violate these rules.
6. Subscriptions and payment
Paid plans are billed in advance on a recurring basis (monthly or annually). Fees are non‑refundable except as required by law or as expressly stated by us.
We may change prices for future billing periods. We will give you at least 30 days’ notice of any price increase, and you may cancel before the increase takes effect.
If a payment fails, we may suspend or downgrade your account until payment is received.
7. Third‑party services
The Service may integrate with services we do not control, such as cloud storage providers and identity providers. Your use of those services is governed by their own terms. We are not responsible for third‑party services.
8. Our intellectual property
The Service, including its software, design, and content we provide (other than Your Content), is owned by OtterMind or its licensors and is protected by intellectual‑property laws. We grant you a limited, revocable, non‑exclusive, non‑transferable license to use the Service in accordance with these Terms.
“OtterMind” and our logos are our trademarks. You may not use them without prior written permission.
9. Feedback
If you send us suggestions or ideas about the Service, we may use them without restriction or compensation.
10. Termination
You may stop using the Service at any time and delete your account from Settings → Account.
We may suspend or terminate your access if you violate these Terms, if your account poses a security or legal risk, or if we are required to do so by law. Where appropriate, we will give you advance notice and an opportunity to cure.
Upon termination, your license to use the Service ends. Sections that by their nature should survive (including 4, 8, 11, 12, 13, and 14) will survive.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR‑FREE, OR FREE OF HARMFUL COMPONENTS.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, OTTERMIND AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
13. Indemnity
You agree to indemnify and hold OtterMind harmless from any claim brought by a third party arising out of Your Content, your use of the Service in violation of these Terms, or your violation of any law or third‑party right.
14. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, without regard to conflict‑of‑laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in Wilmington, Delaware, except where applicable law gives you the right to bring proceedings in your country of residence.
Before filing a claim, please write to [email protected] so we can try to resolve the matter informally.
15. Changes to the Terms
We may update these Terms from time to time. If the change is material, we will notify you in‑app or by email at least 14 days before it takes effect. By continuing to use the Service after the change takes effect, you accept the updated Terms.
16. Contact
OtterMind, Inc. — [email protected]. Our mailing address is available on request.